Registration name in "Order" tab of "Add/Edit

Forum designated to discuss the RegKeeper- e-Sales Tracking Software.
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fuwafunghk
Posts: 25
Joined: Sat Jul 14, 2007 1:28 am

Registration name in "Order" tab of "Add/Edit

Post by fuwafunghk »

Hi,

Is this field needed to be entered customly every time when a new order add to the Regkeeper database? It leaves this blank and so when sending email with generated reg. code to my customers by "New Reg Info" template, the field after "registration name:" also a blank but it can generated the appropriate reg. code.

How can I solved this to make it alike "no man driving" as the goal of Regkeeper?

isiticov
Site Admin
Posts: 2217
Joined: Thu Nov 21, 2002 3:17 pm

Post by isiticov »

Hi,

If you don't need this field just change the text and delete it from email template. If you need it and it can be parsed from order's source then just configure Parser Indicators to parse this field. Otherwise you can fill it from your key generator DLL using FieldsToModify field.
Best regards,
Igor Sitikov.

fuwafunghk
Posts: 25
Joined: Sat Jul 14, 2007 1:28 am

Post by fuwafunghk »

isiticov wrote:Hi,

If you don't need this field just change the text and delete it from email template. If you need it and it can be parsed from order's source then just configure Parser Indicators to parse this field. Otherwise you can fill it from your key generator DLL using FieldsToModify field.
Hi Igor,

Thanks for your quick answers.

May you please tell me the usage of "RegistrationName" of the Record "KeygenInfo" in the part of Automatic Key Generation? Is it "exist" for what I have mentioned in above post?

If it does, may you please give me code example(s) for that. And "FieldsToModify" field lacks one or more exmple to show how it use.

Best regards

isiticov
Site Admin
Posts: 2217
Joined: Thu Nov 21, 2002 3:17 pm

Post by isiticov »

Hi,

RegistrationName is the value of Registration Name order field. If you don't use it you can just ignore it. In some cases (for some customers) key generators use this field to generate license key in other cases- don't. in some cases it (for several Service Providers) it could be parsed directly from order source. In some cases it is just the same as First_Name + Last_Name. Please understand that "cases" have meaning of RegKeeper usage cases, but not internal RegKeeper's behavior. So it is up to you situation to use or not this field. If you need to modify it from your key generato then you can just return in FieldsToModify the string like the following:
"edRegName=SOME_VALUE"

Please don't be confused with the sample email template provided with RegKeeper. It is only SAMPLE template and you can modify it or use another as you need and as the most suitable for your situation.
Best regards,
Igor Sitikov.

fuwafunghk
Posts: 25
Joined: Sat Jul 14, 2007 1:28 am

Post by fuwafunghk »

Hi,

Thanks for the quick answer.

I finally realize what's the problem. Most service providers like ShareIt! or others just give the first name & last name to us, and so "Registration name" in "Order" tab of each order always empty. It should not be empty if service providers give this to you and Regkeeper will parse it. But unfortunately there are not many service providers doing this.

Best regards,
Fuwa Fung.

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