Field not Found with E-mail

Forum designated to discuss the RegKeeper- e-Sales Tracking Software.
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Horst Reichert
Posts: 17
Joined: Fri Nov 05, 2004 8:51 am

Field not Found with E-mail

Post by Horst Reichert »

I selected a order and with <E-Mail><Custom> opened the editor. When I load a sample template or even keep the editor empty and click the preview button I get the message "tbViewByOrder:Field OrderID not found".

Why does RegKeeper display errors with fields not contained in a message?

What's wrong?

Regards Horst

isiticov
Site Admin
Posts: 2270
Joined: Thu Nov 21, 2002 3:17 pm

Post by isiticov »

Do you have any order selected in Orders table?

Horst Reichert
Posts: 17
Joined: Fri Nov 05, 2004 8:51 am

Post by Horst Reichert »

isiticov wrote:Do you have any order selected in Orders table?
Yes.

Regards Horst

isiticov
Site Admin
Posts: 2270
Joined: Thu Nov 21, 2002 3:17 pm

Post by isiticov »

Strange. I hope you're using latest version available?

Horst Reichert
Posts: 17
Joined: Fri Nov 05, 2004 8:51 am

Post by Horst Reichert »

isiticov wrote:Strange. I hope you're using latest version available?
I use Version 1.8.0.21

Anyway the strangest thing is that you get this error on an empty message when clicking preview.
I agree that there might be errors on fields to display which are not available for one user/order. But the program should continue without any error on an empty message or plain text without fields to insert.

I consider this as a bug.

Regards Horst

Horst Reichert
Posts: 17
Joined: Fri Nov 05, 2004 8:51 am

Post by Horst Reichert »

Horst Reichert wrote:
isiticov wrote:Strange. I hope you're using latest version available?
I use Version 1.8.0.21

Anyway the strangest thing is that you get this error on an empty message when clicking preview.
I agree that there might be errors on fields to display which are not available for one user/order. But the program should continue without any error on an empty message or plain text without fields to insert.

I consider this as a bug.

Regards Horst
I forgot to mention that when I click the send button there is no error...
Even more strange.

Regards Horst

isiticov
Site Admin
Posts: 2270
Joined: Thu Nov 21, 2002 3:17 pm

Post by isiticov »

When clicking Preview the program will display the confirmation dialog with selected Customer, Product and Order before building preview. This is why it tries to detect the OrderID first.

Horst Reichert
Posts: 17
Joined: Fri Nov 05, 2004 8:51 am

Post by Horst Reichert »

OK,
I think I know how you can reproduce the fault...

When I freshly start RegKeeper and have the tables sorted by customer. I select a order in the table click <E-mail><Custom> => error on preview.

Now I change to sorted by order, I select a order in the table click <E-mail><Custom> => no error

I switch back to sorted by customer. I select a order in the table click <E-mail><Custom> => no error

Close program and restart
I select a order in the table click <E-mail><Custom> => error on preview.

Seems that something gets not initialized correctly in sorted by customer mode.

Regards Horst

isiticov
Site Admin
Posts: 2270
Joined: Thu Nov 21, 2002 3:17 pm

Post by isiticov »

Thank you for steps! Will fix this shortly.

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